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Author Topic: Who repairs soda fountain draft arms??  (Read 14525 times)
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Ltransam
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« Reply #10 on: July 17, 2014, 06:59:43 pm »

Seth

Sorry to hear you got screwed .

I would contact the company and e-mail them the pictures and ask of a full refund !!!

Leonard
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sc1101
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« Reply #11 on: July 18, 2014, 08:06:06 am »

I did do that Leonard and the only thing he keeps saying is send it back and we'll check it and correct it. I'm just not sure what to do. I'm just a little skeptical of there business practices. Here's a little backround. 5 years ago I had sent them a dole dispenser to be restored and they told me it would take a month and they ended up having it for a year. After asking if it was done for months I got several excuses of why it was taking so long. I got excuses like the guy we had painting is no longer doing it so we had to find another. So after threatening and telling them to send it back they did. They told me the guy that they had paint it wasn't as good as the other and they weren't happy with the way it looked. So they sent it back as it was and it looked like someone spray painted it and did the letters with white out. They didn't charge me because they thought it looked bad. I wasn't exactly happy but at least I had got my item and was back to square one with only a shipping charge. OK so most will say shame on me for sending the draft arm to them after that experience. Well here was my logic. They are a soda fountain repair company that's been in business for years and fountains are what they do. So now years later I realize people work on certain items and figured maybe the dispenser was not there thing. So I went against my better judgment figuring they would do a good job on the draft arms because that was there specialty. So now with all that said you can see my dilemma whether I send it back or not. If he gave me a refund I would send it to someone else for sure. If he doesn't I'm not sure I should send back to someone I don't trust.
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Slapshot42
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Jared


« Reply #12 on: July 18, 2014, 08:36:21 am »

I have a very good friend that is a master of leather goods.  I'm sure he could make the leather washers for very minimal cost.

Let me know if you need his contact information.



http://vimeo.com/59107548
http://www.vermilyeapelle.com

Jared
« Last Edit: July 18, 2014, 09:06:36 am by Slapshot42 » Logged
MoonDawg
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« Reply #13 on: July 18, 2014, 09:01:48 am »

      I say send it back. He knows what you want now and has as much to lose as you do.
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Glen
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« Reply #14 on: July 18, 2014, 09:12:48 am »

You're 0 and 2 with them.   Luck holds out only for so long
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MaineT
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« Reply #15 on: July 18, 2014, 10:55:52 am »

Tough call, 0 for 2 I would have a hard time sending him anything!
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Tim
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« Reply #16 on: July 18, 2014, 06:15:31 pm »

Did you pay via credit card?  If so, lots of credit card companies will warranty items.
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Slider-Bob
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« Reply #17 on: July 18, 2014, 06:23:38 pm »

Go to someone else. Alan H gave us all lots of excuses and opportunities for 2nd chances.

Look where it got us. 

Try someone new that has been referred.

Good luck...We all feel for you Seth!
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kbareit
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« Reply #18 on: July 18, 2014, 08:15:52 pm »

I wouldn't send anything back to that company. If they didn't do anything with them and hammered you $350.00 what are they going to do if they get them back? You might not see them again or be asked for more money. Just my .02
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cokemachinesandmore
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« Reply #19 on: July 21, 2014, 11:44:45 am »

try this place
americansodafountain.com
https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CDYQFjAA&url=http%3A%2F%2Famericansodafountain.com%2F&ei=gETNU9rsNoazyATooAI&usg=AFQjCNFIDZiHFi3f4ZJNmuXiSfwswDDYrg
« Last Edit: July 21, 2014, 11:50:56 am by cokemachinesandmore » Logged
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