Title: So i get a negative on ebay???
Post by: coke_and_stuff on May 22, 2006, 09:24:17 pm
I come home from a great day "another story later" to a negative feedback on ebay. I send out a USPS money order and it supposidly gets lost?, Or the seller misplaced it? or cashed it? Or what im hearing it never got there? Im contacting to post office tommorow, I sent the seller all the info off the stub and my phone number and I never get a response and just get a negative. What would you do as a buyer in this situation? The buyer has a whopping score of 18 and every attempt to let him know it really was sent I got noting back in replay and even gave him my number on several occasions he has said he tried contacting but my phone shows no record of this.
Joey
Joey
Title: So i get a negative on ebay???
Post by: sodaworks on May 22, 2006, 09:42:45 pm
I always use a Delivery confirmation to avoid these issues. As a seller, I would work with the buyer who can show prove of funds.
Title: So i get a negative on ebay???
Post by: Eric on May 22, 2006, 09:58:48 pm
Joey... I'd also leave them a neg feedback too! and rebutle on yours saying payment sent item not receved. That is so crap! Contact ebay and let them know a money order was sent.
Hope you made it home alright. Machine looks killer
next to the 88... I think this is gonna get restored (hopefully) after the porch and deck is done!
Hope you made it home alright. Machine looks killer
next to the 88... I think this is gonna get restored (hopefully) after the porch and deck is done!
Title: So i get a negative on ebay???
Post by: dr galaga on May 22, 2006, 10:02:38 pm
After my first neg, I try to pay with PayPal as much as possible. Yea, contact the PO and file a report with ebay (I forget what it is called).
The seller was pretty quick to give you a negative. You might see if you can get it mutually withdrawn (if the seller ever gets back in touch with you).
The seller was pretty quick to give you a negative. You might see if you can get it mutually withdrawn (if the seller ever gets back in touch with you).
Title: So i get a negative on ebay???
Post by: BryanH on May 22, 2006, 10:14:29 pm
Joey - I'd send them an email (one more time) and give them a day to respond before you recipricate with a negative. Maybe that way you can get them to withdraw the negative.
PS - Paypal doesn't always help... in fact, I'm going the other way and will no longer accept Paypal. For all their fees they screwed me on a large sale and wouldn't live up to their so called seller's protection plan. Turned an $980 sale (800 + 160 S&H) into a $400 sale as the buyer got her credit card company to process a chargeback... My only way out is small claims in San Diego (buyer) or Omaha, NB (paypal). I'd spend more on flights and a car.
PS - Paypal doesn't always help... in fact, I'm going the other way and will no longer accept Paypal. For all their fees they screwed me on a large sale and wouldn't live up to their so called seller's protection plan. Turned an $980 sale (800 + 160 S&H) into a $400 sale as the buyer got her credit card company to process a chargeback... My only way out is small claims in San Diego (buyer) or Omaha, NB (paypal). I'd spend more on flights and a car. Title: So i get a negative on ebay???
Post by: SIGNGUY on May 22, 2006, 11:03:19 pm
I've dealt with Trigger happy buyers and sellers on ebay... Most of the time, they are new and just don't understand how the feedback system works... usually I can work it out with them, and explain how it works. If they don't respond, you can recipricate and do the same to them, won't help you, but makes you feel a little better... especially if your feedback score is higher... I don't worry much about it any longer since my feedback rating is nearing 900 and I have maybe 5 negative experiences total.
I am not sure if you can do a withdrawl? but I'd check on it..
I am not sure if you can do a withdrawl? but I'd check on it..
Title: So i get a negative on ebay???
Post by: Lulu on May 23, 2006, 05:57:56 am
I had someone that was going to file a "non paying" buyer complaint against me. I had been sending emails for payment information and wasn't getting any response. I finally got his contact info and phone number from Ebay and called him. He was emailing me back, but they weren't coming through. Possibly a spam filter or something. Anyway, we got it worked out over the phone. Maybe you should try that. I didn't get much help from Ebay.
Title: So i get a negative on ebay???
Post by: Eric on May 23, 2006, 08:48:03 am
A lot of good info and advice contact them but if they don't respond....I'd leave them neg feedback!
That way they'll think hard about withdrawning yours.
When I first started eBay I sold a Coke Tray... Computer went down! I tried contacting them through my brothers computers and get a phone number...nothing! Got it fixed by the third day
and they left me a neg.feedback on the SECOND DAY! Wouldn't respond and back then they didn't have this retraction thing so I started a new seller ID....I didn't even think of leaving them neg.
feedback...wish I would have!
That way they'll think hard about withdrawning yours.
When I first started eBay I sold a Coke Tray... Computer went down! I tried contacting them through my brothers computers and get a phone number...nothing! Got it fixed by the third day
and they left me a neg.feedback on the SECOND DAY! Wouldn't respond and back then they didn't have this retraction thing so I started a new seller ID....I didn't even think of leaving them neg.
feedback...wish I would have!
Title: So i get a negative on ebay???
Post by: petey64 on May 23, 2006, 10:05:25 am
Try the email route first but Ebay can be tough because you usually don't know the person, i won an auction for a baby stroller of all things and the seller refunded my money and sent me another bill almost twice as much as the auction price telling me that the shipping was more than she had posted on the auction and when i balked at being gouged she filed a non-payment complaint, "it was just crazy" and you really can't count on Ebay to look into complaints completely the people that read them are just hourly workers just punching a time clock.
Title: So i get a negative on ebay???
Post by: Bob K on May 23, 2006, 03:18:27 pm
Take Lulu's advice and get the contact information and talk to this person. I've done it and it works wonders.
Bob
Bob
Title: So i get a negative on ebay???
Post by: coke_and_stuff on May 23, 2006, 05:19:47 pm
Buyer wouldnt accept paypal, so I went and got a USPS money order. I gave the buyer my phone number on their request they never called. I went to the Post office and they said it has to be thirty days before they can cancel the money order and issue a new one. I explained this to the seller and he still doesnt believe I sent a money order out. I emailed the seller all the info off of the money order so they could comfirm for themselves I did buy the moneyorder and yet I didnt get a response then yesterday a negative. The part was a junk part I was going to try and salvage and try to resell for more spending money on more stuff I need. The ebay item number was 7236354365
Joey
Joey
Title: So i get a negative on ebay???
Post by: Eric on May 23, 2006, 08:54:56 pm
What a jerk... Leave a neg feedback! and respond on your feedback that payment was sent via US Money Order. Then maybe he'll contact you and have a different tune... if not... he/she deserves it!
Title: So i get a negative on ebay???
Post by: Eric on May 23, 2006, 09:00:00 pm
Has anyone read the feedback he left on Joey?
Said he hasn't received payment in a month?... It's only been few weeks?.... And I read his feedback and he already has one
neg feedback why? He didn't pay!
Sorry Joey... leave a neg on him! He deserves it!
Said he hasn't received payment in a month?... It's only been few weeks?.... And I read his feedback and he already has one
neg feedback why? He didn't pay!
Sorry Joey... leave a neg on him! He deserves it!
Title: So i get a negative on ebay???
Post by: petey64 on May 23, 2006, 09:29:26 pm
That's the right call on this person give him a negative.
Title: So i get a negative on ebay???
Post by: kstt on May 24, 2006, 10:38:25 am
This happened to me - luckily, it was only $11. But I do not get the deal with money orders: you pay up front, all the seller has to do is say, "I never received it". And you're out the money. Yea, you've got a stub from the money order. Big deal.
Methinks I'm done with money orders. Take my check or Paypal, or buzz off.
Methinks I'm done with money orders. Take my check or Paypal, or buzz off.
Title: So i get a negative on ebay???
Post by: jasmine64 on May 26, 2006, 11:06:54 am
Try the live chat with ebay and see what you can do, (link on top of home page on the right)
I've contacted them this way several times and was easy to resolve things.
Because there is no way to contact the by email or phone. Ever tried to find that info???
Get the contact info on the person call and set the record straight.
I've contacted them this way several times and was easy to resolve things.
Because there is no way to contact the by email or phone. Ever tried to find that info???
Get the contact info on the person call and set the record straight.
Title: So i get a negative on ebay???
Post by: davethebirdman on May 26, 2006, 12:01:17 pm
For me buying from overseas Pay Pal is so much more useful. I have sent money in the post on lots of occasions in the past and "touch wood" I have never come a cropper.
As a seller PayPal is a complete rip off. If only I had shares in Ebay...
As a seller PayPal is a complete rip off. If only I had shares in Ebay...