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Author Topic: Resto Rick  (Read 13453 times)
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rayg
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« Reply #30 on: December 29, 2011, 05:00:13 pm »

Here's my two cents, whenever you get anything restored from a car to a Coke machine you need to do your homework,  find out what's the proper way to do the restoration by check out forums "like SMC" etc , know the quality of the restorer's work and ask exactly how will it be restored.  If not done correctly as agreed upon the restorer won't get paid until it's right.

A customer with knowledge is power and it's what people like Rick fear!

Also, I personally saw some of Pat's & Johnie's work and have to agree they are Pro's and  do it right!
« Last Edit: December 29, 2011, 05:02:49 pm by rayg » Logged

1954 Stoner Senior
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1976 Atari Night Driver
1979 Space Invaders Deluxe
1980 Centipede Cabaret (60in1)
1984 Williams Laser Cue Pinball
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vintage-air
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Restoring America...1 machine at a time!


« Reply #31 on: December 29, 2011, 07:56:54 pm »

I sent an email to ricks restoration explaining my displeasure with pictures I saw of his work, telling him it was all over the internet how shoddy his work looked on a certain machine. This was their automated response.

We have received your email. Please allow up to 6 months for a response.

6 months... are you serious? Talk about customer service!

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johnnyfizz
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« Reply #32 on: December 30, 2011, 07:48:05 pm »

Very unfortunate for the customer.

Now neither party has anything to be proud of.
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